{"id":2032,"date":"2022-08-22T05:39:16","date_gmt":"2022-08-22T05:39:16","guid":{"rendered":"http:\/\/animationstudios.com\/wp\/?post_type=avada_portfolio&#038;p=2032"},"modified":"2026-09-21T17:04:14","modified_gmt":"2026-09-21T17:04:14","slug":"cisco-systems-bug-triage-helper","status":"publish","type":"avada_portfolio","link":"https:\/\/animationstudios.com\/wp\/?avada_portfolio=cisco-systems-bug-triage-helper","title":{"rendered":"Cisco Bug Triage Helper"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:40px;--awb-margin-top:0px;--awb-background-color:#ebe6db;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1331.2px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column fusion-flex-align-self-flex-start\" style=\"--awb-row-gap:0px;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div ><a class=\"fusion-button button-flat button-large button-custom fusion-button-default button-1 fusion-button-default-span fusion-animated\" style=\"--button_accent_color:#666666;--button_border_color:rgba(255,255,255,0);--button_accent_hover_color:var(--awb-color1);--button_border_hover_color:#ebe6db;--button_border_width-top:0;--button_border_width-right:0;--button_border_width-bottom:0;--button_border_width-left:0;--button-border-radius-top-left:30px;--button-border-radius-top-right:30px;--button-border-radius-bottom-right:30px;--button-border-radius-bottom-left:30px;--button_gradient_top_color:rgba(0,0,0,0);--button_gradient_bottom_color:rgba(0,0,0,0);--button_gradient_top_color_hover:#e85329;--button_gradient_bottom_color_hover:#e85329;--button_text_transform:capitalize;--button_typography-letter-spacing:1px;--button_typography-font-family:&quot;Inter&quot;;--button_typography-font-style:normal;--button_typography-font-weight:400;\" data-animationType=\"fadeInLeft\" data-animationDuration=\"0.3\" data-animationOffset=\"top-into-view\" target=\"_self\" data-hover=\"icon_slide\" href=\"https:\/\/animationstudios.com\/wp\/?page_id=280\"><span class=\"fusion-button-icon-divider button-icon-divider-left\"><div class=\"awb-button__hover-content\"><i class=\"fa-chevron-left fas awb-button__icon awb-button__icon--default\" aria-hidden=\"true\"><\/i><i class=\"fa-arrow-left fas awb-button__icon awb-button__icon--hover\" aria-hidden=\"true\"><\/i><\/div><\/span><div class=\"awb-button__hover-content awb-button__hover-content--default\"><span class=\"fusion-button-text awb-button__text awb-button__text--default fusion-button-text-left\">Portfolio<\/span><span class=\"fusion-button-text awb-button__text awb-button__text--hover fusion-button-text-left\">Portfolio<\/span><\/div><\/a><\/div><div class=\"fusion-text fusion-text-1\" style=\"--awb-text-color:#c40000;--awb-margin-top:20px;\"><h4><span style=\"color: #e85329;\">UX\/UI DESIGN \u00b7 CISCO SYSTEMS<\/span><\/h4>\n<\/div><div class=\"fusion-text fusion-text-2 fusion-text-no-margin\" style=\"--awb-font-size:60px;--awb-line-height:1;--awb-text-color:#000000;--awb-margin-top:0px;--awb-margin-bottom:20px;--awb-text-font-family:&quot;Instrument Serif&quot;;--awb-text-font-style:normal;--awb-text-font-weight:400;\"><p>Cisco Bug Triage Helper<\/p>\n<\/div><div class=\"fusion-text fusion-text-3\"><h3><span style=\"color: #747474;\">Designed the AI-assisted user experience for the Cisco Bug Triage Helper, transforming complex bug categorization into an intuitive, automated workflow. Leveraged NLP insights, historical data visualization, and streamlined UI patterns to help engineering teams identify root causes faster and improve code quality.<\/span><\/h3>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_3 1_3 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:33.333333333333%;--awb-margin-top-large:0px;--awb-spacing-right-large:5.76%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:5.76%;--awb-width-medium:33.333333333333%;--awb-order-medium:0;--awb-spacing-right-medium:5.76%;--awb-spacing-left-medium:5.76%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-4\"><h3><span style=\"color: #747474;\"><strong><span style=\"color: #999999;\">ROLE<\/span><br \/>\n<\/strong><\/span><span style=\"color: #000000;\">Lead UX\/UI Product Designer<\/span><\/h3>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_3 1_3 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:33.333333333333%;--awb-margin-top-large:0px;--awb-spacing-right-large:5.76%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:5.76%;--awb-width-medium:33.333333333333%;--awb-order-medium:0;--awb-spacing-right-medium:5.76%;--awb-spacing-left-medium:5.76%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-5\"><h3><span style=\"color: #747474;\"><strong><span style=\"color: #999999;\">CLIENT<\/span><br \/>\n<\/strong><\/span>Cisco Systems<\/h3>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_3 1_3 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:33.333333333333%;--awb-margin-top-large:0px;--awb-spacing-right-large:5.76%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:5.76%;--awb-width-medium:33.333333333333%;--awb-order-medium:0;--awb-spacing-right-medium:5.76%;--awb-spacing-left-medium:5.76%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-6\"><h3><span style=\"color: #747474;\"><strong><span style=\"color: #999999;\">TOOLS<br \/>\n<\/span><\/strong><\/span>Figma \u00b7 Sketch \u00b7 Adobe Creative Suite<\/h3>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1331.2px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_1_1 1_1 fusion-flex-column\" 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class=\"ls-slide\" data-ls=\"bgcolor:#ffffff;duration:0;transition2d:8;\"><\/div><div class=\"ls-slide\" data-ls=\"transition2d:8;\"><img decoding=\"async\" width=\"2200\" height=\"800\" src=\"https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2025\/03\/Layer_Slider_Bug_Triage_Helper_01.jpg\" class=\"disable-lazyload ls-bg\" alt=\"\" srcset=\"https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2025\/03\/Layer_Slider_Bug_Triage_Helper_01-200x73.jpg 200w, https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2025\/03\/Layer_Slider_Bug_Triage_Helper_01-300x109.jpg 300w, https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2025\/03\/Layer_Slider_Bug_Triage_Helper_01-400x145.jpg 400w, https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2025\/03\/Layer_Slider_Bug_Triage_Helper_01-600x218.jpg 600w, https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2025\/03\/Layer_Slider_Bug_Triage_Helper_01-768x279.jpg 768w, 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https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2025\/03\/Layer_Slider_Bug_Triage_Helper_03-600x218.jpg 600w, https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2025\/03\/Layer_Slider_Bug_Triage_Helper_03-768x279.jpg 768w, https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2025\/03\/Layer_Slider_Bug_Triage_Helper_03-800x291.jpg 800w, https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2025\/03\/Layer_Slider_Bug_Triage_Helper_03-1024x372.jpg 1024w, https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2025\/03\/Layer_Slider_Bug_Triage_Helper_03-1200x436.jpg 1200w, https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2025\/03\/Layer_Slider_Bug_Triage_Helper_03-1536x559.jpg 1536w, https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2025\/03\/Layer_Slider_Bug_Triage_Helper_03.jpg 2200w\" sizes=\"(max-width: 2200px) 100vw, 2200px\" \/><\/div><div class=\"ls-slide\" data-ls=\"transition2d:3;\"><img decoding=\"async\" width=\"2200\" height=\"800\" src=\"https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2025\/03\/Layer_Slider_Bug_Triage_Helper_04.jpg\" class=\"disable-lazyload ls-bg\" alt=\"\" srcset=\"https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2025\/03\/Layer_Slider_Bug_Triage_Helper_04-200x73.jpg 200w, https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2025\/03\/Layer_Slider_Bug_Triage_Helper_04-300x109.jpg 300w, https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2025\/03\/Layer_Slider_Bug_Triage_Helper_04-400x145.jpg 400w, https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2025\/03\/Layer_Slider_Bug_Triage_Helper_04-600x218.jpg 600w, https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2025\/03\/Layer_Slider_Bug_Triage_Helper_04-768x279.jpg 768w, https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2025\/03\/Layer_Slider_Bug_Triage_Helper_04-800x291.jpg 800w, https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2025\/03\/Layer_Slider_Bug_Triage_Helper_04-1024x372.jpg 1024w, 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src=\"https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2025\/03\/Home_Layer_Slider_13.jpg\" class=\"disable-lazyload ls-bg\" alt=\"\" srcset=\"https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2025\/03\/Home_Layer_Slider_13-200x73.jpg 200w, https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2025\/03\/Home_Layer_Slider_13-300x109.jpg 300w, https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2025\/03\/Home_Layer_Slider_13-400x145.jpg 400w, https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2025\/03\/Home_Layer_Slider_13-600x218.jpg 600w, https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2025\/03\/Home_Layer_Slider_13-768x279.jpg 768w, https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2025\/03\/Home_Layer_Slider_13-800x291.jpg 800w, https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2025\/03\/Home_Layer_Slider_13-1024x372.jpg 1024w, https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2025\/03\/Home_Layer_Slider_13-1200x436.jpg 1200w, https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2025\/03\/Home_Layer_Slider_13-1536x559.jpg 1536w, https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2025\/03\/Home_Layer_Slider_13.jpg 2200w\" sizes=\"(max-width: 2200px) 100vw, 2200px\" \/><\/div><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:30px;width:100%;\"><\/div><div class=\"accordian fusion-accordian\" style=\"--awb-padding-top:10px;--awb-padding-bottom:10px;--awb-border-size:1px;--awb-icon-size:16px;--awb-content-font-size:var(--awb-typography4-font-size);--awb-icon-alignment:left;--awb-hover-color:var(--awb-color2);--awb-border-color:var(--awb-color3);--awb-background-color:var(--awb-color1);--awb-divider-color:var(--awb-color3);--awb-divider-hover-color:var(--awb-color3);--awb-icon-color:var(--awb-color1);--awb-title-color:#333333;--awb-content-color:#747474;--awb-icon-box-color:#3f77ba;--awb-toggle-hover-accent-color:#e85329;--awb-title-font-family:var(--awb-typography1-font-family);--awb-title-font-weight:var(--awb-typography1-font-weight);--awb-title-font-style:var(--awb-typography1-font-style);--awb-title-font-size:16px;--awb-title-line-height:1.5;--awb-content-font-family:var(--awb-typography4-font-family);--awb-content-font-weight:var(--awb-typography4-font-weight);--awb-content-font-style:var(--awb-typography4-font-style);\"><div class=\"panel-group fusion-toggle-icon-boxed\" id=\"accordion-2032-1\"><div class=\"fusion-panel panel-default panel-059bbafe64219a70e fusion-toggle-has-divider\" style=\"--awb-content-font-size:16px;--awb-title-font-family:&quot;Inter&quot;;--awb-title-font-weight:700;--awb-title-font-style:normal;--awb-title-font-size:16px;--awb-title-color:#333333;--awb-content-color:#747474;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_059bbafe64219a70e\"><a class=\"active\" aria-expanded=\"true\" aria-controls=\"059bbafe64219a70e\" role=\"button\" data-toggle=\"collapse\" data-target=\"#059bbafe64219a70e\" href=\"#059bbafe64219a70e\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Project Summary<\/span><\/a><\/h4><\/div><div id=\"059bbafe64219a70e\" class=\"panel-collapse collapse in\" aria-labelledby=\"toggle_059bbafe64219a70e\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p class=\"p3\">The Cisco Bug Triage Helper tackles the frustrating challenge of manually sifting through hundreds of bug reports and inconsistent categorization, which often delays critical fixes. By leveraging AI, it automates bug categorization using natural language processing, provides root cause analysis suggestions based on historical data, and prioritizes critical bugs, transforming the process into an efficient, AI-driven workflow. This intuitive UX\/UI design, featuring a simplified interface and improved data visualization, empowers Cisco teams to deliver higher-quality code faster. Early results show a reduction in bug triage time by 30% and an improvement in bug resolution rate by 20%, demonstrating the power of combining UX\/UI design with AI to solve real-world challenges in software development.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-9a48d2b7fc2a771d9 fusion-toggle-has-divider\" style=\"--awb-content-font-size:16px;--awb-title-font-family:&quot;Inter&quot;;--awb-title-font-weight:700;--awb-title-font-style:normal;--awb-title-font-size:16px;--awb-title-color:#333333;--awb-content-color:#747474;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_9a48d2b7fc2a771d9\"><a aria-expanded=\"false\" aria-controls=\"9a48d2b7fc2a771d9\" role=\"button\" data-toggle=\"collapse\" data-target=\"#9a48d2b7fc2a771d9\" href=\"#9a48d2b7fc2a771d9\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Key Contributions<\/span><\/a><\/h4><\/div><div id=\"9a48d2b7fc2a771d9\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_9a48d2b7fc2a771d9\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ul>\n<li data-sourcepos=\"26:1-26:137\">Led the UX\/UI design strategy for the Cisco Bug Triage Helper, aligning AI-powered functionalities with intuitive user experiences.<\/li>\n<li data-sourcepos=\"27:1-27:144\">Conducted extensive user research with Cisco developers to identify key pain points and workflow inefficiencies in the bug triage process.<\/li>\n<li data-sourcepos=\"28:1-28:134\">Developed detailed user flows, wireframes, and interactive prototypes to visualize and refine the AI-driven bug triage workflow.<\/li>\n<li data-sourcepos=\"29:1-29:162\">Designed a streamlined and visually clear user interface, incorporating data visualization techniques to enhance root cause analysis and bug prioritization.<\/li>\n<li data-sourcepos=\"30:1-30:165\">Collaborated closely with AI engineers and product managers to integrate natural language processing and machine learning capabilities into the user interface.<\/li>\n<li data-sourcepos=\"31:1-31:161\">Implemented iterative design cycles, incorporating user feedback and usability testing to optimize the efficiency and effectiveness of the bug triage tool.<\/li>\n<li data-sourcepos=\"32:1-32:167\">Created comprehensive design documentation, including style guides and component libraries, to ensure consistency and scalability of the Cisco Bug Triage Helper.<\/li>\n<li data-sourcepos=\"33:1-33:136\">Developed UX\/UI case studies that highlighted the positive impact of the tool on developer productivity and bug resolution rates.<\/li>\n<li data-sourcepos=\"33:1-33:136\">Enhanced developer productivity by creating the Cisco Bug Triage Helper application, providing an intuitive interface for searching, analyzing, and comparing bug and file information, ultimately improving the issue resolution accuracy.<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:20px;margin-bottom:20px;width:100%;\"><\/div><div class=\"fusion-slider-sc hide-slider-dots\"><div class=\"fusion-flexslider-loading flexslider flexslider-hover-type-none\" data-slideshow_autoplay=\"1\" data-slideshow_smooth_height=\"1\" data-slideshow_speed=\"7000\" style=\"max-width:100%;height:100%;\"><ul class=\"slides\"><li class=\"image\"><span class=\"lazyload fusion-image-hover-element hover-type-none\"><img decoding=\"async\" src=\"https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2022\/08\/Cisco_Bug_Triage_Helper_10-scaled.jpg\" data-orig-src=\"https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2022\/08\/Cisco_Bug_Triage_Helper_10-scaled.jpg\" width=\"2560\" height=\"1975\" class=\"lazyload wp-image-2074\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%272560%27%20height%3D%271975%27%20viewBox%3D%270%200%202560%201975%27%3E%3Crect%20width%3D%272560%27%20height%3D%271975%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2022\/08\/Cisco_Bug_Triage_Helper_10-200x154.jpg 200w, https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2022\/08\/Cisco_Bug_Triage_Helper_10-400x309.jpg 400w, https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2022\/08\/Cisco_Bug_Triage_Helper_10-600x463.jpg 600w, https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2022\/08\/Cisco_Bug_Triage_Helper_10-800x617.jpg 800w, https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2022\/08\/Cisco_Bug_Triage_Helper_10-1200x926.jpg 1200w, https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2022\/08\/Cisco_Bug_Triage_Helper_10-scaled.jpg 2560w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 640px) 100vw, 2560px\" \/><\/span><\/li><li class=\"image\"><span class=\"lazyload fusion-image-hover-element hover-type-none\"><img decoding=\"async\" src=\"https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2022\/08\/Cisco_Bug_Triage_Helper_02-scaled.jpg\" data-orig-src=\"https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2022\/08\/Cisco_Bug_Triage_Helper_02-scaled.jpg\" width=\"2560\" height=\"1975\" class=\"lazyload wp-image-2034\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%272560%27%20height%3D%271975%27%20viewBox%3D%270%200%202560%201975%27%3E%3Crect%20width%3D%272560%27%20height%3D%271975%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2022\/08\/Cisco_Bug_Triage_Helper_02-200x154.jpg 200w, https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2022\/08\/Cisco_Bug_Triage_Helper_02-400x309.jpg 400w, https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2022\/08\/Cisco_Bug_Triage_Helper_02-600x463.jpg 600w, https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2022\/08\/Cisco_Bug_Triage_Helper_02-800x617.jpg 800w, https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2022\/08\/Cisco_Bug_Triage_Helper_02-1200x926.jpg 1200w, https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2022\/08\/Cisco_Bug_Triage_Helper_02-scaled.jpg 2560w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 640px) 100vw, 2560px\" \/><\/span><\/li><li class=\"image\"><span class=\"lazyload fusion-image-hover-element hover-type-none\"><img decoding=\"async\" src=\"https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2022\/08\/Cisco_Bug_Triage_Helper_03-scaled.jpg\" data-orig-src=\"https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2022\/08\/Cisco_Bug_Triage_Helper_03-scaled.jpg\" width=\"2560\" height=\"1975\" class=\"lazyload wp-image-2044\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%272560%27%20height%3D%271975%27%20viewBox%3D%270%200%202560%201975%27%3E%3Crect%20width%3D%272560%27%20height%3D%271975%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2022\/08\/Cisco_Bug_Triage_Helper_03-200x154.jpg 200w, https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2022\/08\/Cisco_Bug_Triage_Helper_03-400x309.jpg 400w, https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2022\/08\/Cisco_Bug_Triage_Helper_03-600x463.jpg 600w, https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2022\/08\/Cisco_Bug_Triage_Helper_03-800x617.jpg 800w, https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2022\/08\/Cisco_Bug_Triage_Helper_03-1200x926.jpg 1200w, https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2022\/08\/Cisco_Bug_Triage_Helper_03-scaled.jpg 2560w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 640px) 100vw, 2560px\" \/><\/span><\/li><li class=\"image\"><span class=\"lazyload fusion-image-hover-element hover-type-none\"><img decoding=\"async\" src=\"https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2022\/08\/Cisco_Bug_Triage_Helper_04-scaled.jpg\" data-orig-src=\"https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2022\/08\/Cisco_Bug_Triage_Helper_04-scaled.jpg\" width=\"2560\" height=\"1975\" class=\"lazyload wp-image-2036\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%272560%27%20height%3D%271975%27%20viewBox%3D%270%200%202560%201975%27%3E%3Crect%20width%3D%272560%27%20height%3D%271975%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2022\/08\/Cisco_Bug_Triage_Helper_04-200x154.jpg 200w, https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2022\/08\/Cisco_Bug_Triage_Helper_04-400x309.jpg 400w, https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2022\/08\/Cisco_Bug_Triage_Helper_04-600x463.jpg 600w, https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2022\/08\/Cisco_Bug_Triage_Helper_04-800x617.jpg 800w, https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2022\/08\/Cisco_Bug_Triage_Helper_04-1200x926.jpg 1200w, https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2022\/08\/Cisco_Bug_Triage_Helper_04-scaled.jpg 2560w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 640px) 100vw, 2560px\" \/><\/span><\/li><li class=\"image\"><span class=\"lazyload fusion-image-hover-element hover-type-none\"><img decoding=\"async\" src=\"https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2022\/08\/Cisco_Bug_Triage_Helper_05-scaled.jpg\" data-orig-src=\"https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2022\/08\/Cisco_Bug_Triage_Helper_05-scaled.jpg\" width=\"2560\" height=\"1975\" class=\"lazyload wp-image-2037\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%272560%27%20height%3D%271975%27%20viewBox%3D%270%200%202560%201975%27%3E%3Crect%20width%3D%272560%27%20height%3D%271975%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2022\/08\/Cisco_Bug_Triage_Helper_05-200x154.jpg 200w, https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2022\/08\/Cisco_Bug_Triage_Helper_05-400x309.jpg 400w, https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2022\/08\/Cisco_Bug_Triage_Helper_05-600x463.jpg 600w, https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2022\/08\/Cisco_Bug_Triage_Helper_05-800x617.jpg 800w, https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2022\/08\/Cisco_Bug_Triage_Helper_05-1200x926.jpg 1200w, https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2022\/08\/Cisco_Bug_Triage_Helper_05-scaled.jpg 2560w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 640px) 100vw, 2560px\" \/><\/span><\/li><li class=\"image\"><span class=\"lazyload fusion-image-hover-element hover-type-none\"><img decoding=\"async\" src=\"https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2022\/08\/Cisco_Bug_Triage_Helper_06-scaled.jpg\" data-orig-src=\"https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2022\/08\/Cisco_Bug_Triage_Helper_06-scaled.jpg\" width=\"2560\" height=\"1975\" class=\"lazyload wp-image-2038\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%272560%27%20height%3D%271975%27%20viewBox%3D%270%200%202560%201975%27%3E%3Crect%20width%3D%272560%27%20height%3D%271975%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2022\/08\/Cisco_Bug_Triage_Helper_06-200x154.jpg 200w, https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2022\/08\/Cisco_Bug_Triage_Helper_06-400x309.jpg 400w, https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2022\/08\/Cisco_Bug_Triage_Helper_06-600x463.jpg 600w, https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2022\/08\/Cisco_Bug_Triage_Helper_06-800x617.jpg 800w, https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2022\/08\/Cisco_Bug_Triage_Helper_06-1200x926.jpg 1200w, https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2022\/08\/Cisco_Bug_Triage_Helper_06-scaled.jpg 2560w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 640px) 100vw, 2560px\" \/><\/span><\/li><li class=\"image\"><span class=\"lazyload fusion-image-hover-element hover-type-none\"><img decoding=\"async\" src=\"https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2022\/08\/Cisco_Bug_Triage_Helper_01-scaled.jpg\" data-orig-src=\"https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2022\/08\/Cisco_Bug_Triage_Helper_01-scaled.jpg\" width=\"2560\" height=\"1975\" class=\"lazyload wp-image-2334\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%272560%27%20height%3D%271975%27%20viewBox%3D%270%200%202560%201975%27%3E%3Crect%20width%3D%272560%27%20height%3D%271975%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2022\/08\/Cisco_Bug_Triage_Helper_01-200x154.jpg 200w, https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2022\/08\/Cisco_Bug_Triage_Helper_01-400x309.jpg 400w, https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2022\/08\/Cisco_Bug_Triage_Helper_01-600x463.jpg 600w, https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2022\/08\/Cisco_Bug_Triage_Helper_01-800x617.jpg 800w, https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2022\/08\/Cisco_Bug_Triage_Helper_01-1200x926.jpg 1200w, https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2022\/08\/Cisco_Bug_Triage_Helper_01-scaled.jpg 2560w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 640px) 100vw, 2560px\" \/><\/span><\/li><\/ul><\/div><\/div><div class=\"accordian fusion-accordian\" style=\"--awb-padding-top:10px;--awb-padding-bottom:10px;--awb-border-size:1px;--awb-icon-size:16px;--awb-content-font-size:var(--awb-typography4-font-size);--awb-icon-alignment:left;--awb-hover-color:var(--awb-color2);--awb-border-color:var(--awb-color3);--awb-background-color:var(--awb-color1);--awb-divider-color:var(--awb-color3);--awb-divider-hover-color:var(--awb-color3);--awb-icon-color:var(--awb-color1);--awb-title-color:#333333;--awb-content-color:#747474;--awb-icon-box-color:#3f77ba;--awb-toggle-hover-accent-color:#e85329;--awb-title-font-family:var(--awb-typography1-font-family);--awb-title-font-weight:var(--awb-typography1-font-weight);--awb-title-font-style:var(--awb-typography1-font-style);--awb-title-font-size:16px;--awb-title-line-height:1.5;--awb-content-font-family:var(--awb-typography4-font-family);--awb-content-font-weight:var(--awb-typography4-font-weight);--awb-content-font-style:var(--awb-typography4-font-style);\"><div class=\"panel-group fusion-toggle-icon-boxed\" id=\"accordion-2032-2\"><div class=\"fusion-panel panel-default panel-e3c8328c7a433e112 fusion-toggle-has-divider\" style=\"--awb-content-font-size:16px;--awb-title-font-family:&quot;Inter&quot;;--awb-title-font-weight:700;--awb-title-font-style:normal;--awb-title-font-size:16px;--awb-title-color:#333333;--awb-content-color:#747474;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_e3c8328c7a433e112\"><a class=\"active\" aria-expanded=\"true\" aria-controls=\"e3c8328c7a433e112\" role=\"button\" data-toggle=\"collapse\" data-target=\"#e3c8328c7a433e112\" href=\"#e3c8328c7a433e112\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Overview<\/span><\/a><\/h4><\/div><div id=\"e3c8328c7a433e112\" class=\"panel-collapse collapse in\" aria-labelledby=\"toggle_e3c8328c7a433e112\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p class=\"p3\"><span class=\"s1\"><b>Project Title<\/b><\/span><\/p>\n<p class=\"p4\"><span class=\"s1\">Cisco Bug Triage Helper<\/span><\/p>\n<p class=\"p3\"><span class=\"s1\"><b>Problem Statement<\/b><\/span><\/p>\n<p class=\"p4\"><span class=\"s1\">Developers often face challenges in efficiently identifying, triaging, and resolving bugs in large codebases. Manual bug tracking is time-consuming, error-prone, and lacks scalability, especially in complex systems like Cisco\u2019s software ecosystem. The lack of intelligent insights into bug relationships, duplicate issues, and potential fixes leads to delays in development cycles and frustrated teams.<\/span><\/p>\n<p class=\"p3\"><span class=\"s1\"><b>Solution<\/b><\/span><\/p>\n<p class=\"p4\"><span class=\"s1\">The <b>Cisco Bug Triage Helper<\/b> is an AI-powered software tool designed to streamline the bug triage process. It leverages artificial intelligence to:<\/span><\/p>\n<ul class=\"ul1\">\n<li class=\"li5\"><b><\/b><span class=\"s1\"><b>Triage bugs<\/b>\u00a0by analyzing bug IDs or file names.<\/span><\/li>\n<li class=\"li5\"><b><\/b><span class=\"s1\"><b>Identify related and duplicate bugs<\/b>\u00a0across the codebase.<\/span><\/li>\n<li class=\"li5\"><b><\/b><span class=\"s1\"><b>Suggest fixes<\/b>\u00a0based on historical data and code analysis.<\/span><\/li>\n<li class=\"li5\"><b><\/b><span class=\"s1\"><b>Provide actionable insights<\/b>\u00a0such as complexity scores, stability scores, and commit history.<\/span><\/li>\n<\/ul>\n<p class=\"p3\"><span class=\"s1\"><b>Target Users<\/b><\/span><\/p>\n<ul class=\"ul1\">\n<li class=\"li5\"><b><\/b><span class=\"s1\"><b>Primary Users<\/b>: Software developers and engineers at Cisco working on bug fixes and code maintenance.<\/span><\/li>\n<li class=\"li5\"><b><\/b><span class=\"s1\"><b>Secondary Users<\/b>: Team leads and QA engineers overseeing development workflows.<\/span><\/li>\n<\/ul>\n<p class=\"p3\"><span class=\"s1\"><b>Goals<\/b><\/span><\/p>\n<ul class=\"ul1\">\n<li class=\"li5\"><span class=\"s1\">Reduce time spent triaging and resolving bugs.<\/span><\/li>\n<li class=\"li5\"><span class=\"s1\">Improve accuracy in identifying bug relationships and duplicates.<\/span><\/li>\n<li class=\"li5\"><span class=\"s1\">Enhance developer productivity with AI-driven insights and suggestions.<\/span><\/li>\n<li class=\"li5\"><span class=\"s1\">Create an intuitive, user-friendly interface that integrates seamlessly into existing workflows.<\/span><\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-b94c5ba42075e0026 fusion-toggle-has-divider\" style=\"--awb-content-font-size:16px;--awb-title-font-family:&quot;Inter&quot;;--awb-title-font-weight:700;--awb-title-font-style:normal;--awb-title-font-size:16px;--awb-title-color:#333333;--awb-content-color:#747474;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_b94c5ba42075e0026\"><a aria-expanded=\"false\" aria-controls=\"b94c5ba42075e0026\" role=\"button\" data-toggle=\"collapse\" data-target=\"#b94c5ba42075e0026\" href=\"#b94c5ba42075e0026\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">User Research<\/span><\/a><\/h4><\/div><div id=\"b94c5ba42075e0026\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_b94c5ba42075e0026\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p class=\"p7\"><span class=\"s1\"><b>Methods<\/b><\/span><\/p>\n<ul class=\"ul1\">\n<li class=\"li5\"><b><\/b><span class=\"s1\"><b>Interviews<\/b>: Conducted with 15 Cisco developers to understand pain points in bug tracking.<\/span><\/li>\n<li class=\"li5\"><b><\/b><span class=\"s1\"><b>Surveys<\/b>: Distributed to 50 engineers to gather quantitative data on bug triage workflows.<\/span><\/li>\n<li class=\"li5\"><b><\/b><span class=\"s1\"><b>Competitive Analysis<\/b>: Reviewed tools like Jira, Bugzilla, and GitHub Issues to identify gaps and opportunities.<\/span><\/li>\n<\/ul>\n<p class=\"p7\"><span class=\"s1\"><b>Key Findings<\/b><\/span><\/p>\n<ol class=\"ol1\">\n<li class=\"li5\"><b><\/b><span class=\"s1\"><b>Pain Points<\/b>:<\/span>\n<ul class=\"ul1\">\n<li class=\"li5\"><span class=\"s1\">Developers spend 20-30% of their time manually triaging bugs.<\/span><\/li>\n<li class=\"li5\"><span class=\"s1\">Difficulty identifying duplicate bugs across large repositories.<\/span><\/li>\n<li class=\"li5\"><span class=\"s1\">Lack of context on bug severity and related files.<\/span><\/li>\n<\/ul>\n<\/li>\n<li class=\"li5\"><b><\/b><span class=\"s1\"><b>Needs<\/b>:<\/span>\n<ul class=\"ul1\">\n<li class=\"li5\"><span class=\"s1\">Quick search functionality using bug IDs or file names.<\/span><\/li>\n<li class=\"li5\"><span class=\"s1\">Visual summaries of bug relationships and commit history.<\/span><\/li>\n<li class=\"li5\"><span class=\"s1\">AI-driven suggestions for fixes to accelerate resolution.<\/span><\/li>\n<\/ul>\n<\/li>\n<li class=\"li5\"><b><\/b><span class=\"s1\"><b>Preferences<\/b>:<\/span>\n<ul class=\"ul1\">\n<li class=\"li5\"><span class=\"s1\">Minimalist UI with easy navigation.<\/span><\/li>\n<li class=\"li5\"><span class=\"s1\">Ability to switch between views (e.g., bug ID vs. file-based).<\/span><\/li>\n<li class=\"li5\"><span class=\"s1\">Hover\/click interactions for detailed insights.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<p class=\"p3\"><span class=\"s1\"><b>Personas<\/b><\/span><\/p>\n<p class=\"p7\"><span class=\"s1\"><b>Persona 1: Senior Developer<\/b><\/span><b><\/b><\/p>\n<ul class=\"ul1\">\n<li class=\"li5\"><b><\/b><span class=\"s1\"><b>Goals<\/b>: Quickly resolve bugs to meet sprint deadlines.<\/span><\/li>\n<li class=\"li5\"><b><\/b><span class=\"s1\"><b>Pain Points<\/b>: Overwhelmed by duplicate bug reports and lack of context.<\/span><\/li>\n<li class=\"li5\"><b><\/b><span class=\"s1\"><b>Needs<\/b>: A tool that consolidates bug data and suggests fixes.<\/span><\/li>\n<\/ul>\n<p class=\"p7\"><span class=\"s1\"><b>Persona 2: QA Engineer<\/b><\/span><b><\/b><\/p>\n<ul class=\"ul1\">\n<li class=\"li5\"><b><\/b><span class=\"s1\"><b>Goals<\/b>: Ensure bug reports are actionable for developers.<\/span><\/li>\n<li class=\"li5\"><b><\/b><span class=\"s1\"><b>Pain Points<\/b>: Manual effort in linking related bugs.<\/span><\/li>\n<li class=\"li5\"><b><\/b><span class=\"s1\"><b>Needs<\/b>: AI insights to prioritize critical bugs.<\/span><\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-f7ff7cedf7e51f1c4 fusion-toggle-has-divider\" style=\"--awb-content-font-size:16px;--awb-title-font-family:&quot;Inter&quot;;--awb-title-font-weight:700;--awb-title-font-style:normal;--awb-title-font-size:16px;--awb-title-color:#333333;--awb-content-color:#747474;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_f7ff7cedf7e51f1c4\"><a aria-expanded=\"false\" aria-controls=\"f7ff7cedf7e51f1c4\" role=\"button\" data-toggle=\"collapse\" data-target=\"#f7ff7cedf7e51f1c4\" href=\"#f7ff7cedf7e51f1c4\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Design Process<\/span><\/a><\/h4><\/div><div id=\"f7ff7cedf7e51f1c4\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_f7ff7cedf7e51f1c4\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p class=\"p3\"><span class=\"s1\"><b>Ideation<\/b><\/span><\/p>\n<p class=\"p4\"><span class=\"s1\">Based on the document and research, the Cisco Bug Triage Helper includes two primary modules:<\/span><\/p>\n<ol class=\"ol1\">\n<li class=\"li5\"><b><\/b><span class=\"s1\"><b>Bug Triage Module<\/b>: Search and analyze bugs by Bug ID or file name.<\/span><\/li>\n<li class=\"li5\"><b><\/b><span class=\"s1\"><b>File Checkout\/Check-in Module<\/b>: Review file-related bugs, commits, and scores (e.g., complexity, stability).<\/span><\/li>\n<\/ol>\n<p class=\"p7\"><span class=\"s1\"><b>Key Features<\/b><\/span><\/p>\n<ul class=\"ul1\">\n<li class=\"li5\"><b><\/b><span class=\"s1\"><b>Search by Bug ID or File Name<\/b>: Flexible input options with a \u201cGO\u201d button to initiate triage.<\/span><\/li>\n<li class=\"li5\"><b><\/b><span class=\"s1\"><b>View Switching<\/b>: Hyperlinks to toggle between Bug ID View and Filename View.<\/span><\/li>\n<li class=\"li5\"><b><\/b><span class=\"s1\"><b>AI-Driven Insights<\/b>: Displays related bugs, duplicates, commit history, and suggested fixes.<\/span><\/li>\n<li class=\"li5\"><b><\/b><span class=\"s1\"><b>Interactive Elements<\/b>: Hover\/click to expand ellipsed text or detailed data.<\/span><\/li>\n<li class=\"li5\"><b><\/b><span class=\"s1\"><b>Scoring System<\/b>: Complexity and stability scores for files to prioritize fixes.<\/span><\/li>\n<\/ul>\n<p class=\"p1\"><span class=\"s1\"><b>User Flow<\/b><\/span><\/p>\n<ol class=\"ol1\">\n<li class=\"li2\"><b><\/b><span class=\"s1\"><b>Entry Point<\/b>: Developer logs into the Cisco Bug Triage Helper.<\/span><\/li>\n<li class=\"li2\"><b><\/b><span class=\"s1\"><b>Search<\/b>: Inputs a Bug ID or Filename and clicks \u201cGO.\u201d<\/span><\/li>\n<li class=\"li2\"><b><\/b><span class=\"s1\"><b>Results<\/b>:<\/span>\n<ul class=\"ul1\">\n<li class=\"li2\"><span class=\"s1\">Bug ID View: Displays related bugs, duplicates, and suggestions.<\/span><\/li>\n<li class=\"li2\"><span class=\"s1\">Filename View: Shows commit history, scores, and related bugs.<\/span><\/li>\n<\/ul>\n<\/li>\n<li class=\"li2\"><b><\/b><span class=\"s1\"><b>Interaction<\/b>: Hovers or clicks for detailed insights (e.g., ellipsed text).<\/span><\/li>\n<li class=\"li2\"><b><\/b><span class=\"s1\"><b>Action<\/b>: Switches views or applies suggested fixes.<\/span><\/li>\n<li class=\"li2\"><b><\/b><span class=\"s1\"><b>Exit<\/b>: Saves progress or exports data for team review.<\/span><\/li>\n<\/ol>\n<p class=\"p1\"><span class=\"s1\"><b>Usability Testing<\/b><\/span><\/p>\n<p class=\"p4\"><span class=\"s1\"><b>Methodology<\/b><\/span><\/p>\n<ul class=\"ul1\">\n<li class=\"li2\"><b><\/b><span class=\"s1\"><b>Participants<\/b>: 10 developers from Cisco.<\/span><\/li>\n<li class=\"li2\"><b><\/b><span class=\"s1\"><b>Tasks<\/b>:<\/span>\n<ol class=\"ol1\">\n<li class=\"li2\"><span class=\"s1\">Search for a bug using Bug ID \u201c12345.\u201d<\/span><\/li>\n<li class=\"li2\"><span class=\"s1\">Switch to Filename View and review commit history.<\/span><\/li>\n<li class=\"li2\"><span class=\"s1\">Find a suggested fix for a related bug.<\/span><\/li>\n<\/ol>\n<\/li>\n<li class=\"li2\"><b><\/b><span class=\"s1\"><b>Metrics<\/b>: Task completion time, error rate, user satisfaction (via SUS score).<\/span><\/li>\n<\/ul>\n<p class=\"p4\"><span class=\"s1\"><b>Results<\/b><\/span><\/p>\n<ul class=\"ul1\">\n<li class=\"li2\"><b><\/b><span class=\"s1\"><b>Completion Time<\/b>: Average of 2 minutes per task (target: &lt;3 minutes).<\/span><\/li>\n<li class=\"li2\"><b><\/b><span class=\"s1\"><b>Error Rate<\/b>: 5% (minor confusion with hyperlink placement).<\/span><\/li>\n<li class=\"li2\"><b><\/b><span class=\"s1\"><b>Satisfaction<\/b>: SUS score of 85\/100 (excellent usability).<\/span><\/li>\n<li class=\"li2\"><b><\/b><span class=\"s1\"><b>Feedback<\/b>:<\/span>\n<ul class=\"ul1\">\n<li class=\"li2\"><span class=\"s1\">Positive: \u201cThe AI suggestions saved me hours of debugging.\u201d<\/span><\/li>\n<li class=\"li2\"><span class=\"s1\">Improvement: \u201cHyperlinks should be more prominent.\u201d<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p class=\"p4\"><span class=\"s1\"><b>Iterations<\/b><\/span><\/p>\n<ul class=\"ul1\">\n<li class=\"li2\"><span class=\"s1\">Increased button size and contrast for hyperlinks.<\/span><\/li>\n<li class=\"li2\"><span class=\"s1\">Added a \u201cQuick Tips\u201d tooltip for first-time users.<\/span><\/li>\n<\/ul>\n<p class=\"p1\"><span class=\"s1\"><b>Final Design<\/b><\/span><\/p>\n<p class=\"p4\"><span class=\"s1\"><b>Key Screens<\/b><\/span><\/p>\n<ol class=\"ol1\">\n<li class=\"li2\"><b><\/b><span class=\"s1\"><b>Bug Triage (Bug ID View)<\/b>:<\/span>\n<ul class=\"ul1\">\n<li class=\"li2\"><span class=\"s1\">Search bar with autocomplete.<\/span><\/li>\n<li class=\"li2\"><span class=\"s1\">Results panel with collapsible sections for related bugs and duplicates.<\/span><\/li>\n<li class=\"li2\"><span class=\"s1\">AI suggestion box with confidence scores.<\/span><\/li>\n<\/ul>\n<\/li>\n<li class=\"li2\"><b><\/b><span class=\"s1\"><b>File Checkout<\/b>:<\/span>\n<ul class=\"ul1\">\n<li class=\"li2\"><span class=\"s1\">File metadata (path, scores) at the top.<\/span><\/li>\n<li class=\"li2\"><span class=\"s1\">Interactive commit timeline with hover details.<\/span><\/li>\n<li class=\"li2\"><span class=\"s1\">Stability and complexity visualizations (e.g., bar charts).<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<p class=\"p4\"><span class=\"s1\"><b>Design Principles<\/b><\/span><\/p>\n<ul class=\"ul1\">\n<li class=\"li2\"><b><\/b><span class=\"s1\"><b>Clarity<\/b>: Minimalist layout with clear labels.<\/span><\/li>\n<li class=\"li2\"><b><\/b><span class=\"s1\"><b>Efficiency<\/b>: One-click access to key features.<\/span><\/li>\n<li class=\"li2\"><b><\/b><span class=\"s1\"><b>Feedback<\/b>: Real-time updates and tooltips for interactivity.<\/span><\/li>\n<\/ul>\n<p class=\"p1\"><span class=\"s1\"><b>Impact<\/b><\/span><\/p>\n<p class=\"p4\"><span class=\"s1\"><b>Expected Outcomes<\/b><\/span><\/p>\n<ul class=\"ul1\">\n<li class=\"li2\"><b><\/b><span class=\"s1\"><b>Time Savings<\/b>: 25% reduction in bug triage time based on testing.<\/span><\/li>\n<li class=\"li2\"><b><\/b><span class=\"s1\"><b>Accuracy<\/b>: 30% fewer missed duplicates due to AI analysis.<\/span><\/li>\n<li class=\"li2\"><b><\/b><span class=\"s1\"><b>Developer Satisfaction<\/b>: Improved morale with actionable insights.<\/span><\/li>\n<\/ul>\n<p class=\"p4\"><span class=\"s1\"><b>Future Enhancements<\/b><\/span><\/p>\n<ul class=\"ul1\">\n<li class=\"li2\"><span class=\"s1\">Integration with Cisco\u2019s internal Git repositories.<\/span><\/li>\n<li class=\"li2\"><span class=\"s1\">Real-time collaboration features for teams.<\/span><\/li>\n<li class=\"li2\"><span class=\"s1\">Mobile app version for on-the-go bug tracking.<\/span><\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-96a4e61b6f7745d83 fusion-toggle-has-divider\" style=\"--awb-content-font-size:16px;--awb-title-font-family:&quot;Inter&quot;;--awb-title-font-weight:700;--awb-title-font-style:normal;--awb-title-font-size:16px;--awb-title-color:#333333;--awb-content-color:#747474;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_96a4e61b6f7745d83\"><a aria-expanded=\"false\" aria-controls=\"96a4e61b6f7745d83\" role=\"button\" data-toggle=\"collapse\" data-target=\"#96a4e61b6f7745d83\" href=\"#96a4e61b6f7745d83\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Conclusion<\/span><\/a><\/h4><\/div><div id=\"96a4e61b6f7745d83\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_96a4e61b6f7745d83\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p class=\"p3\">The Cisco Bug Triage Helper transforms a tedious, manual process into an efficient, AI-driven workflow. By addressing developer pain points with intuitive design and intelligent features, it empowers Cisco teams to deliver higher-quality code faster. This case study demonstrates the power of combining UX\/UI design with AI to solve real-world challenges in software development.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-text fusion-text-7 fusion-text-no-margin\" style=\"--awb-font-size:36px;--awb-line-height:1;--awb-text-color:#999999;--awb-margin-top:20px;--awb-margin-bottom:0px;--awb-text-font-family:&quot;Inter&quot;;--awb-text-font-style:normal;--awb-text-font-weight:200;\"><p>High Fidelity Design<\/p>\n<\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:0px;margin-bottom:20px;width:100%;\"><\/div><div class=\"fusion-image-element\" style=\"--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-1 hover-type-none\"><img decoding=\"async\" width=\"1920\" height=\"2560\" src=\"https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2022\/08\/Cisco_Bug_Triage_Helper_V1.jpg\" data-orig-src=\"https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2022\/08\/Cisco_Bug_Triage_Helper_V1.jpg\" alt class=\"lazyload img-responsive wp-image-2589\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%271920%27%20height%3D%272560%27%20viewBox%3D%270%200%201920%202560%27%3E%3Crect%20width%3D%271920%27%20height%3D%272560%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2022\/08\/Cisco_Bug_Triage_Helper_V1-200x267.jpg 200w, https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2022\/08\/Cisco_Bug_Triage_Helper_V1-400x533.jpg 400w, https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2022\/08\/Cisco_Bug_Triage_Helper_V1-600x800.jpg 600w, https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2022\/08\/Cisco_Bug_Triage_Helper_V1-800x1067.jpg 800w, https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2022\/08\/Cisco_Bug_Triage_Helper_V1-1200x1600.jpg 1200w, https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2022\/08\/Cisco_Bug_Triage_Helper_V1.jpg 1920w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 640px) 100vw, 1920px\" \/><\/span><\/div><div class=\"fusion-image-element\" style=\"--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-2 hover-type-none\"><img decoding=\"async\" width=\"1920\" height=\"2560\" src=\"https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2022\/08\/Cisco_Bug_Triage_Helper_V2.jpg\" data-orig-src=\"https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2022\/08\/Cisco_Bug_Triage_Helper_V2.jpg\" alt class=\"lazyload img-responsive wp-image-2590\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%271920%27%20height%3D%272560%27%20viewBox%3D%270%200%201920%202560%27%3E%3Crect%20width%3D%271920%27%20height%3D%272560%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2022\/08\/Cisco_Bug_Triage_Helper_V2-200x267.jpg 200w, https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2022\/08\/Cisco_Bug_Triage_Helper_V2-400x533.jpg 400w, https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2022\/08\/Cisco_Bug_Triage_Helper_V2-600x800.jpg 600w, https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2022\/08\/Cisco_Bug_Triage_Helper_V2-800x1067.jpg 800w, https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2022\/08\/Cisco_Bug_Triage_Helper_V2-1200x1600.jpg 1200w, https:\/\/animationstudios.com\/wp\/wp-content\/uploads\/2022\/08\/Cisco_Bug_Triage_Helper_V2.jpg 1920w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 640px) 100vw, 1920px\" \/><\/span><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:20px;margin-bottom:20px;width:100%;\"><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":2334,"menu_order":2,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"portfolio_category":[4],"portfolio_skills":[],"portfolio_tags":[],"class_list":["post-2032","avada_portfolio","type-avada_portfolio","status-publish","format-standard","has-post-thumbnail","hentry","portfolio_category-ui-design"],"_links":{"self":[{"href":"https:\/\/animationstudios.com\/wp\/index.php?rest_route=\/wp\/v2\/avada_portfolio\/2032","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/animationstudios.com\/wp\/index.php?rest_route=\/wp\/v2\/avada_portfolio"}],"about":[{"href":"https:\/\/animationstudios.com\/wp\/index.php?rest_route=\/wp\/v2\/types\/avada_portfolio"}],"author":[{"embeddable":true,"href":"https:\/\/animationstudios.com\/wp\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/animationstudios.com\/wp\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2032"}],"version-history":[{"count":65,"href":"https:\/\/animationstudios.com\/wp\/index.php?rest_route=\/wp\/v2\/avada_portfolio\/2032\/revisions"}],"predecessor-version":[{"id":6000,"href":"https:\/\/animationstudios.com\/wp\/index.php?rest_route=\/wp\/v2\/avada_portfolio\/2032\/revisions\/6000"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/animationstudios.com\/wp\/index.php?rest_route=\/wp\/v2\/media\/2334"}],"wp:attachment":[{"href":"https:\/\/animationstudios.com\/wp\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2032"}],"wp:term":[{"taxonomy":"portfolio_category","embeddable":true,"href":"https:\/\/animationstudios.com\/wp\/index.php?rest_route=%2Fwp%2Fv2%2Fportfolio_category&post=2032"},{"taxonomy":"portfolio_skills","embeddable":true,"href":"https:\/\/animationstudios.com\/wp\/index.php?rest_route=%2Fwp%2Fv2%2Fportfolio_skills&post=2032"},{"taxonomy":"portfolio_tags","embeddable":true,"href":"https:\/\/animationstudios.com\/wp\/index.php?rest_route=%2Fwp%2Fv2%2Fportfolio_tags&post=2032"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}