Cisco Smart+Connected Communities

Designed a comprehensive UX/UI solution for Cisco’s Smart+Connected Communities, addressing the need for improved patient engagement and streamlined operational workflows within healthcare settings. By creating an intuitive, touch-driven interface with interactive video content selection, we empowered users to personalize their experience and access relevant information in real time. This project successfully translated complex healthcare requirements into a user-friendly and engaging application, ultimately enhancing patient satisfaction and operational effectiveness.

  • 3D Model Creation (Autodesk Maya):
    • Conceptualized and modeled 3D assets for the interactive interface, ensuring visual clarity and user engagement.
    • Implemented detailed texture mapping to enhance realism and visual appeal.
    • Designed and applied dynamic lighting setups to create immersive and user-friendly visual environments.
    • Executed high-quality rendering for seamless integration within the touch screen application.
  • Video Editing and Motion Graphics (Adobe After Effects & Premiere Pro):
    • Edited and optimized video content for interactive display within the application.
    • Created animated video thumbnails and motion graphics to enhance user engagement and navigation.
    • Utilized Adobe Premiere Pro for video sequencing and final output, ensuring smooth playback and optimal performance.
    • Utilized Adobe After effects for complex motion graphics, and video effects.

Cisco Interactive Services Solution

The Cisco Interactive Services Solution successfully modernized the Cisco Smart Retail, Smart Connected Communities, and Smart Transit interactive touchscreen solutions, notably revolutionizing the NYC MTA passenger experience. By seamlessly integrating real-time transit data, local discovery, and targeted advertising into an intuitive kiosk interface, this project demonstrates the power of user-centered UX/UI design in addressing complex, real-world challenges and enhancing the lives of millions in one of the world’s busiest transit systems.

  • Led end-to-end UX/UI design for Cisco Smart Retail, Smart Connected Communities, and Smart Transit interactive touchscreen solutions.
  • Conducted extensive user research, including on-site observations and user interviews at key MTA locations, to understand passenger needs and pain points.
  • Developed detailed user flows, wireframes, and interactive prototypes for the NYC MTA “On the Go! Travel Station” kiosk, ensuring intuitive navigation and accessibility.
  • Designed a visually compelling and accessible user interface, incorporating real-time data feeds, dynamic advertising, and multilingual support.
  • Collaborated with Cisco engineers and MTA stakeholders to integrate hardware and software components, ensuring seamless functionality and reliability.
  • Created detailed design documentation, including style guides and component libraries, to ensure consistency across all Cisco Smart City solutions.
  • Received an award for outstanding contributions to the successful deployment of Cisco Interactive Services Solutions at the New York MTA.
  • Developed comprehensive UX/UI case studies to showcase the impact of user-centered design on customer engagement and operational efficiency.