CORE COMPETENCIES

• User-Centered Design • Information Architecture • Wireframing & Prototyping • Usability Testing • Design Systems Accessibility
• AI/ML • Data Visualization • Design Leadership • Motion Design • Cross-Functional Collaboration • Agile/Scrum Methodologies

TECHNICAL PROFICIENCIES

Platforms:  iOS, MacOS, iPadOS, Windows
AI Tools:  ChatGPT, Gemini, Claude, Magician AI-Powered Figma Sidekick, Adobe Firefly, DALL-E, Midjourney, Bolt,
Collaboration Tools:  JIRA, Google Workspace, Atlassian Confluence, Microsoft Teams, Zoom, Loom, Trello, Slack
UX/UI Design Tools:  Figma, Adobe XD, Adobe Illustrator, Adobe Photoshop, Sketch, Visual Studio Code, HTML, CSS
Video Production & Animation Tools:  Adobe After Effects, Adobe Premiere, Autodesk Maya, Autodesk 3D Studio Max

CAREER EXPERIENCE

Senior UX/UI Designer  |  NextEra Energy Enterprise Solutions  ·  October 2021 – Present

 • Delivered key contributions to the development of technical designs and prototypes for high-impact software projects in collaboration with product managers, lead architects, developers, product owners, and the upper management team.

 • Led UX/UI design initiatives across 20+ energy projects, advancing digital transformation efforts, earning consistent “Highly Valued” performance ratings and a United States Innovation Design Patent for the user experience design.

 • Achieved ~$15MM in savings for NextEra Energy Enterprise Solutions by leading cross-functional collaboration, implementing user-centered design solutions, optimizing operational processes and streamlining design workflows.

 • Implemented end-to-end design process including user research, persona development, journey mapping, design system integration, prototyping, and usability testing to ensure solutions met user needs and business objectives.

 • Designed and implemented a Market Intelligence Portal, enabling personalized dashboards for energy commodities, streamlining data analysis and accessibility, resulting in a measurable improvement in analyst workflow by 40%.

 • Created the UX/UI design of energy consumption dashboards, utilizing Agile methodologies to implement mobile and desktop platforms delivering energy usage analytics, with a focus on enhanced data visualization and user interaction.

 • Designed a Marketing Operations Portal, providing personalized access to critical energy operations analytics and reports, resulting in a streamlined data visualization, analysis workflow and a 20% reduction in decision-making time.

Senior UX/UI Designer  |  NextEra Energy Platform & Analytics Solutions  ·  December 2017 – October 2021

 • Designed Storm Daily Time Report, a time entry and approval workflow application that tracks labor costs across multiple teams during storm response operations. Awarded US Innovation Design Patent for the innovative interface design. 

 • Led NextEra Energy Landowner Portal redesign, streamlining account management for 1,000+ users, cutting processing time by 30%, and boosting satisfaction with research-driven, intuitive designs and usability testing.

 • Utilized design thinking methodologies to create the UX/UI for Field Operations Production Portal, delivering real time production and forecasting data to field personnel, and driving ~$1.4MM in savings through optimized workflows.

 • Designed and implemented the NextEra Energy Investor Partner Portal reducing response time to partner inquiries by 30% and providing real-time access to critical financial data for thousands of complex investment partnerships. 

 • Collaborated with engineering teams to enhance the enterprise design system, prioritizing accessibility standards and creating consistent components that improved developer and designer efficiency by approximately 25% to 35%. 

Lead UX/UI Product Designer  |  Cisco Software Engineering & Platforms  ·  September 2013 – November 2017 

 • Led user experience design across healthcare, hospitality, retail, transportation, and software engineering sectors, ensuring cohesive experiences across multiple platforms and touchpoints. 

 • Designed Cisco Patient Connect for Parkland Memorial Hospital, a comprehensive digital platform integrating in-room patient TVs, mobile devices, and interactive kiosks to facilitate real-time communication between patients and staff. 

 • Enhanced developer productivity by 25-40% designing an AI-powered Cisco Bug Triage Helper application, providing an intuitive interface for searching, analyzing, and comparing bug and file information improving resolution accuracy. 

 • Designed and implemented FedEx Smart Locker experience enabling 24/7 package pickup options, reducing operational costs by 15% while incorporating targeted advertising opportunities that increased in-store revenue. 

 • Led UX/UI design for Cisco Smart Locker, addressing key challenges in delivery flexibility and return logistics through iterative prototyping and user testing. 

 • Directed UX strategy and user interface design for Cisco Retail Solutions, creating data visualization tools that increased retailer adoption by 35% by delivering actionable shopper behavior insights. 

 • Contributed to the design of core navigation patterns, visual elements, and accessible components within the Cisco Enterprise Design System, ensuring consistent and scalable user experiences across enterprise applications. 

Senior UX/UI Product Designer  |  Cisco Interactive Services Solutions  ·  March 2011 – September 2013

 • Designed NYC MTA On the Go! Travel Station kiosks following accessibility guidelines to create inclusive experiences for 5.5M+ daily subway passengers, reducing information access time by 40%.

 • Developed intuitive interfaces for transit maps and neighborhood guides through extensive field research and usability testing with diverse user groups.

 • Created design templates and component library that reduced development time for future kiosk deployments by 60%.

Senior UX/UI Broadcast Designer  |  Cisco Sports & Entertainment  ·  August 2009 – March 2011

 • Designed and implemented Cisco Stadium Vision Director platform configurations at Hard Rock Stadium, managing game scripts, creating content for live events, and user testing to optimize the Miami Dolphins fan experience.

 • Established UX/UI design processes using design thinking methodologies to guide workflow for sports and entertainment digital products.

 • Collaborated with cross-functional teams including product managers, developers, and marketing to deliver sports and entertainment content solutions aligned with team branding guidelines while meeting technical requirements.

English, Spanish, Portuguese

EDUCATION

Bachelor of Science in Media Arts & Animation
Art Institute of Fort Lauderdale, FL